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SHIPPING POLICY
SHIPPING POLICY
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Shipping fee: Please visit the DHL Webiste: https://www.dhl.com/us-en/home.html
Note: Affected by Covid-19, there will be some delay on the delivery.
Privacy Protection
All items will be packed discreetly by BOX, and the item named as ‘Toy’ .No words or pictures with ‘SEX’.
Guarantee and after-sales service
1.All items are checked carefully before shipment in order to make sure that they work rightly. But if happened to receive the defective items, please contact us within 7 working days after you receive the item.
2. All goods are guaranteed for 6 months, if goods do not work in the warranty period, you can return back to us for repairing. You only undertake the extra shipping fees
Shipment
1. Before you pay, please make sure that your information(name,address,zipcode and phone) is right .No battery is included.
2. Items will be shipped within 3 to 5 working day once payment received.Goods will have tracking information on website affter 3-7 working day .
3. Delivery time, usually, it takes for about 15-60 working days to get it. Items will have tracking infomation on website .If it happens that do not have tracking information ,please first contact us and we will give you the satisfactory answer . Sometimes ,it will happens that Post office may lose the package .
We take great care in packing every detail to ensure safe shipment to you .Therefore please check the package before you sign to receive it, if it is broken or damaged, you can make a record with the carrier. At the same time, you can take a photo and send to us,
we will solve the problem for you at the first time.
- The time frame of an order delivery is divided into two parts:
- Processing time: 3-7 Days
- Shipping time: 14~30 Days
- Shipping methods:
Free shipping way: 4PX
Charge Shipping way: DHL ,Fedex, UPS
Charge Shipping way: DHL ,Fedex, UPS
Shipping fee: Please visit the DHL Webiste: https://www.dhl.com/us-en/home.html
Note: Affected by Covid-19, there will be some delay on the delivery.
Privacy Protection
All items will be packed discreetly by BOX, and the item named as ‘Toy’ .No words or pictures with ‘SEX’.
Guarantee and after-sales service
1.All items are checked carefully before shipment in order to make sure that they work rightly. But if happened to receive the defective items, please contact us within 7 working days after you receive the item.
2. All goods are guaranteed for 6 months, if goods do not work in the warranty period, you can return back to us for repairing. You only undertake the extra shipping fees
Shipment
1. Before you pay, please make sure that your information(name,address,zipcode and phone) is right .No battery is included.
2. Items will be shipped within 3 to 5 working day once payment received.Goods will have tracking information on website affter 3-7 working day .
3. Delivery time, usually, it takes for about 15-60 working days to get it. Items will have tracking infomation on website .If it happens that do not have tracking information ,please first contact us and we will give you the satisfactory answer . Sometimes ,it will happens that Post office may lose the package .
We take great care in packing every detail to ensure safe shipment to you .Therefore please check the package before you sign to receive it, if it is broken or damaged, you can make a record with the carrier. At the same time, you can take a photo and send to us,
we will solve the problem for you at the first time.
